News

2018

June

16
  • Credit freezes will soon be free for everyone. Starting this fall, the big three credit reporting agencies — Equifax, Experian, and TransUnion — will be required to let you freeze your credit file for free. A freeze can help prevent identity thieves from…
12
  • Air ambulances leave patients with $45,000 bills. The air-ambulance industry says reimbursements from U.S. government health programs, including Medicare and Medicaid, don’t cover their expenses. The companies say they thus must ask others to pay more — and when health plans balk,…
11
  • Five ways Mulvaney is cracking down on his own agency. The acting director of the Consumer Financial Protection Bureau (CFPB) often says that the only reason he hasn't burned the agency down is because it's illegal. Mick Mulvaney, the staunchly conservative White House budget director,…
09
  • Why did the Consumer Financial Protection Bureau fire us?. The Consumer Financial Protection Bureau is being gutted from the inside out. Created in 2010 after the Great Recession, during which the typical American household lost one-third of its wealth, the bureau was established to…
08
  • Here’s the bible on navigating social security. Social Security and retirement go together like peanut butter and jelly — many people just can’t have one without the other. Yet when it comes to Social Security, there is a mountain of anxiety about…
07
  • Protecting privacy is a civil rights issue. Sweeping privacy violations have the strange effect of revealing that the tracking of consumers by marketers affects everyone while hiding how that tracking hurts some people far more than others. People who value their privacy…
06
  • States ask CFPB to keep complaints database public. Fourteen Democratic state attorneys general are asking the CFPB to keep its consumer complaint database open to the public. State law enforcers risk losing a valuable tool to help “identify patterns of widespread misconduct,” New…
05
04
  • The U.N. says Trump is making life harder for the poor. A top human rights investigator is criticizing the United States for failing the poor. Philip Alston, U.N. special rapporteur on extreme poverty and human rights, has spent the past several months visiting impoverished communities across the…
01
  • Consumer Action INSIDER - June 2018. This month's INSIDER highlights the 2018 Consumer Lobby Day in Washington, DC; updates you on the latest changes to the California LifeLine discounted phone service program; gives advice on how you can use social media to complain about your customer concerns; and promotes our new Vision Action Center (which outlines the rights of consumers who purchase contact lenses and eyeglasses), among other articles. We also update readers on our latest "coalition efforts" and list the latest lawsuit settlements from our Class Action Database.
  • Why some patients getting drugmakers' help are paying more. Until recently payments by the drug company helped Kristen Catton save money on her medical out-of-pocket expenses, because they counted toward her family's $8,800 annual pharmacy deductible on their health plan. But this year, Catton…

May

31
  • La telemedicina, buen recurso para los ancianos. Todas las mañanas Sidney Kramer, de 92 años, se coloca un medidor de presión en su brazo y se pesa, y los registros son transmitidos a un equipo de enfermeras y al teléfono de su…
30
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