Consumer Action Publications

Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.

In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.

2009

January

05
Auto Insurance: The Basics Cover

Auto Insurance: The Basics.

It’s every driver’s responsibility to have adequate auto insurance. This guide will help you determine how much—and what kinds of—coverage you need, and how to get protection at the best price.

2008

December

Leave me alone (Vietnamese) (2008) Cover

Leave me alone (Vietnamese) (2008) Your privacy online—and offline.

Để Tôi Yên - Sự Riêng Tư của Quý Vị Trên Mạng và Ngoài Mạng Điện Toán - Và Ngoài Mạng Lưới - dẫn giải những khái niệm về sự riêng tư cá nhân và lý do bạn phải cẩn thận trong việc những người có quyền truy cập thông tin cá nhân của bạn. Các đề tài bao gồm sự riêng tư trên mạng lưới điện toán, dẹp bớt việc nhận quảng cáo và thư rác bưu điện cũng như thư rác điện tử từ các nhà kinh doanh, và ‘mười cách tốt nhất” bảo vệ sự riêng tư của bạn trên cũng như ngoài mạng điện toán.

Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and ‘top ten’ ways to protect your privacy on and off the Internet.

November

22
Leave me alone (Korean) (2008) Cover

Leave me alone (Korean) (2008) Your privacy online—and offline.

“저를 내버려 두세요!” 여러분의 온라인과 오프라인 프라이버시는 개인 프라이버시의 개념과 누가 여러분의 개인 정보를 조회하는 지에 대해 주의해야하는 이유를 설명하고 있습니다. 또한 사이버스패이스에서의 프라이버시, 원하지 않는 마케팅 정크 메일과 스팸 메일을 줄이는 요령 그리고 온라인과 오프라인에서 여러분의 프라이버시를 보호하는 방법 ‘톱 10’ 등에 대해서도 설명하고 있습니다.

Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and ‘top ten’ ways to protect your privacy on and off the Internet.

06
Successful Homeownership - Seminar Lesson Plan & Class Activities (English) Cover

Successful Homeownership - Seminar Lesson Plan & Class Activities (English).

This PDF packet provides guidance for teachers and team leaders. The 20-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Keeping Your Home - Protect your investment (Vietnamese) Cover

Keeping Your Home - Protect your investment (Vietnamese).

Những người có kế hoạch, ngân sách và dành dụm để thành công làm chủ một căn nhà sẽ có nhiều cơ hội tốt hơn để giữ được mái nhà của họ và gây dựng tài sản từ giá trị gia tăng của căn nhà theo thời gian. Tài liệu này nói đến các trách nhiệm tài chính trong việc làm chủ căn nhà và làm thế nào để quản lý, duy trì và bảo vệ tài sản của quý vị, và phương cách gây dựng và bảo tồn tiền lời căn nhà của quý vị.

People who plan, budget and save for successful homeownership have a much better chance of keeping a roof over their heads and building wealth as property values increase over the years. This brochure covers the financial responsibilities of homeownership and how to manage them, how to maintain and protect your property, and how to build and preserve your home equity.

03
Leave me alone (Chinese) (2008) Cover

Leave me alone (Chinese) (2008) Your privacy online—and offline.

你在互聯網內外的個人隱私權。手冊中對於個人隱私權觀念以及他人若是有得到你個人資料之管道,會是一件多麼重要而且務必要小心的事等方面,均有詳細的解說。本文主題包括網路空間隱私權、如何減少不受歡迎的垃圾推銷信件和電郵,以及如何保護個人在互聯網內外安全的十大要訣。

Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and ‘top ten’ ways to protect your privacy on and off the Internet.

October

23
Leave me alone 2008 (Spanish) Cover

Leave me alone 2008 (Spanish) Su privacidad dentro y fuera del Internet.

¡Déjeme en paz! Su intimidad en línea y fuera de línea explica el concepto de la intimidad y por qué es importante saber quién tiene acceso a su información personal. Los temas incluyen la intimidad en el ciberespacio, formas de reducir el correo de propoganda y publicidad por correo electrónico no deseada (“spam”) de vendedores, y las diez formas principales de proteger su intimidad en línea y fuera de línea.

May

Leave me alone (2008) Cover

Leave me alone (2008) Your privacy online—and offline.

Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and ‘top ten’ ways to protect your privacy on and off the Internet.

April

01
How to Avoid Becoming a Victim of Insurance Fraud Cover

How to Avoid Becoming a Victim of Insurance Fraud A Consumer Guide for Asian Americans.

An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud.

What Asian Americans Should Know About Insurance Fraud Cover

What Asian Americans Should Know About Insurance Fraud A Training Manual for Community-Based Organizations.

An 8-page, illustrated manual written to help agency staff answer their clients’ questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer’s questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations.

 

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