Consumer Action Publications

Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.

In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.

2013

August

01
You Can Buy a Home - The keys to homeownership (English) Cover

You Can Buy a Home - The keys to homeownership (English).

Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

2012

September

26
How to Complain Cover

How to Complain.

This free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

06
You can buy a home - The keys to homeownership (Hmong) Cover

You can buy a home - The keys to homeownership (Hmong).

Kev yuav tsev yog ib qho uas tseem ceeb tshaj ua koj yuav tau tshwm nyiaj yuav nyob hauv koj lub neej. Daim ntawv no yuav qhia txog tej yam tseemceeb uas tej tus yuav tsev yuavtsum paub, xwsli yuav npaj dabtsi ua ntej, seb cov nqi yuav muaj li cas, xyuas seb lub tsev twg yuav zoo rau yus, nrhiav chaw txais nyiaj thiab yuav muab tus nqi (offer) li cas.
Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

2011

October

10
Successful Homeownership - PowerPoint Training Slides (Spanish) Cover

Successful Homeownership - PowerPoint Training Slides (Spanish).

El archivo de la presentación en PowerPoint del seminario Cómo tener éxito como dueño de casa está disponible en la sección “Download File”.

ID Theft & Account Fraud - PowerPoint Training Slides (Spanish) Cover

ID Theft & Account Fraud - PowerPoint Training Slides (Spanish).

El archivo de la presentación en PowerPoint del seminario Robo de identidad y fraude de cuentas está disponible en la sección “Download File”.

April

29
You Can Buy a Home - PowerPoint Training Slides (English) Cover

You Can Buy a Home - PowerPoint Training Slides (English).

This PowerPoint training file is available for download in the “Download File” section.

Successful Homeownership - PowerPoint Training Slides (English) Cover

Successful Homeownership - PowerPoint Training Slides (English).

The Successful Homeownership PowerPoint training file is available for download in the “Download File” section.

2010

September

28
Keeping Your Home - Protect your investment (Korean) Cover

Keeping Your Home - Protect your investment (Korean).

안정적인 주택 소유를 위해 계획과 예산을 세우고 저축하는 사람들은 주택을 지속적으로 소유할 가능성과 장기적인 부동산의 가치 상승에 의한 부의 축척 가능성이 높습니다. 이 소책자는 주택소유자의 재정적 책임과 그것의 관리 요령, 부동산의 관리와 보호 요령, 그리고 홈 에퀴티를 쌓고 유지하는 요령 등을 설명하고 있습니다.

People who plan, budget and save for successful homeownership have a much better chance of keeping a roof over their heads and building wealth as property values increase over the years. This brochure covers the financial responsibilities of homeownership and how to manage them, how to maintain and protect your property, and how to build and preserve your home equity.

Keeping Your Home - Protect your investment (Chinese) Cover

Keeping Your Home - Protect your investment (Chinese).

那些為了成功擁有住屋而去做計劃、訂預算以及有儲蓄的人,他們會有很高的"居者有其屋"機會並且將在幾年之後因為物業增值而建立財富.這本手冊涵蓋了房屋業主的理財責任及經營方法、如何保持和保護個人物業,以及如何增加及保留房屋凈值.

People who plan, budget and save for successful homeownership have a much better chance of keeping a roof over their heads and building wealth as property values increase over the years. This brochure covers the financial responsibilities of homeownership and how to manage them, how to maintain and protect your property, and how to build and preserve your home equity.

17
Keeping Your Home - Protect your investment (English) Cover

Keeping Your Home - Protect your investment (English).

People who plan, budget and save for successful homeownership have a much better chance of keeping a roof over their heads and building wealth as property values increase over the years. This brochure covers the financial responsibilities of homeownership and how to manage them, how to maintain and protect your property, and how to build and preserve your home equity.

 

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